Everything you might ask
Ordering durian online is unusual the first time. Here's exactly how it works, start to finish.
Ordering & delivery
How does the durian arrive?
Whole and in the husk, sealed in an insulated crate that keeps it cold all the way to your door — shipped via next-day air and tracked end to end. A simple opening guide is included in every crate.
When will it get here?
We ship daily on next-day air. Order by 2pm ET on a weekday and your fruit leaves the same day. Orders placed Friday afternoon through Sunday ship Monday, so the fruit never sits in a warehouse over the weekend.
How much does shipping cost?
Nothing. Free next-day air is included on every bundle, with no minimum order.
Do I need to be home for the delivery?
No. The crate is insulated and stays cold for several hours after it arrives. If you know you'll be out all day, leave a delivery note at checkout and we'll do our best to time it.
The fruit
What is Musang King, and why this one?
Musang King (D197) is the cultivar durian collectors rank above all others: bittersweet custard flesh, a small seed, and a deep aroma. Ours is never cut from the tree — we wait for each fruit to fall, which is the only honest sign of ripeness.
How big is one fruit, and how many people does it feed?
Each fruit is 4–5 lbs whole, which yields roughly 1–1.5 lbs of flesh — a generous dessert for two or three people. For a dinner party of six, two fruits is the sweet spot.
Is it fresh or frozen?
It travels frozen, which is what makes shipping durian across the country possible at all. Freezing at peak ripeness locks in the texture and aroma far better than letting a fruit ripen in transit. Thaw it in the fridge and it eats like it was just opened.
Why does the smell get stronger?
Aroma builds as the fruit warms up — that's ripeness, not spoilage. Keep it sealed and chilled until you're ready to serve, and freeze any leftover lobes in an airtight container.
Opening & storing
How do I open a durian?
Every crate includes a step-by-step guide. The short version: gloves on, find the seams at the base, make one firm cut along a seam, then pry it open — the lobes lift out clean. You don't need a cleaver.
How should I store it?
Eating it today? Keep it in the fridge and enjoy within 24 hours. Not right away? Put it straight in the freezer — it keeps for up to 3 months. Thaw in the fridge for 2–3 hours before serving; slightly frosted flesh eats like durian ice cream.
Guarantee
What if something's wrong with my fruit?
Under-ripe, overripe, or damaged in transit — send us a few photos within 30 days and we'll refund you in full. You don't need to send anything back.
Can I buy for a restaurant or shop?
Yes. We supply restaurants, grocers and events with allocations from 24 fruits and tiered pricing. Write to wholesale@durigold.com for this season's sheet.
Ask us anything before you order — we'd rather answer a question than have you guess.
Contact us